Protect yourself from auto insurance refund scams

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Auto insurance refunds are on their way, and you should be alert for scammers using the opportunity to attempt to steal your personal information.

Thanks to cost savings under Michigan’s auto insurance reform passed by the Legislature and signed by Governor Whitmer in 2019, Michiganders are receiving $400 per-vehicle refunds from their auto insurance companies this spring.

It’s important to know that you do not have to do anything in order to receive your refund, your insurer will issue it to you automatically via check or deposit by May 9.

If someone calls claiming to need your personal information in order to give you your refund, you’re advised to hang up. Never give out personal information including address, birthdate, Social Security Number, account numbers, or passwords to unsolicited callers.

If you receive a call about your auto insurance refund, contact your insurance company to verify the request and inquire how you can provide information securely if necessary.

For questions or concerns that cannot be resolved directly with your insurer, contact the Michigan Department of Insurance and Financial Services by calling Monday through Friday 8 a.m. to 5 p.m. at 833-ASK-DIFS (833-275-3437) or by emailing For more information, visit


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