Neighbor to Neighbor program helps I&M customers with payments during pandemic


Help is available to Indiana Michigan Power (I&M) customers having difficulty paying their electric bills.

An additional $175,000 has been provided to the Neighbor to Neighbor program, which aids I&M customers facing financial hardships due to the pandemic.

To qualify for the program, customers must have a past-due bill and meet certain guidelines.

From now through December 31, I&M is raising the income eligibility for customers from 200% of the Federal Poverty Level to 250%. A family of four may qualify if they earn below $65,500 per year, or $5,458 per month.

The maximum grant to a family will increase from the current $250 to $350 through the end of the year.

I&M encourages Hoosier residents and businesses, who are able, to help contribute to the Neighbor to Neighbor fund. Customers can make a one-time contribution, make a level monthly contribution, or “round up” their bill to the next whole dollar, with the excess going toward the fund.

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