As freezing temperatures and snow and ice blanket Indiana, the Postal Service is asking customers to clear snow and ice from sidewalks, stairs and mailboxes, to help letter carriers deliver the mail.

“Snow and ice make delivery dangerous and slow,” said Greater Indiana District Manager Todd Hawkins. “Maintaining a clear path to the mail box – including steps, porches, walkways and street approach – will help letter carriers maintain consistent delivery service and help them get those cards and packages delivered in time for the holidays.”

Customers receiving door delivery should make sure their sidewalks, steps and porches are clear. Customers receiving curbside delivery should remove snow piles left by snow plows to keep access to their mailboxes clear for letter carriers.

Delivery service may be delayed or curtailed whenever streets or walkways present hazardous conditions for letter carriers or when snow is plowed against mailboxes. “The Postal Service curtails delivery only after careful consideration, and only as a last resort,” said Hawkins. “Any curtailed mail is attempted the next delivery day.”

Blue collection boxes also need to be kept clear for our customers to deposit their mail and for the Postal Service to collect the mail for delivery.  Residents and businesses with collection boxes near their property are asked to keep them clear of snow and ice. “We want letter carriers to be safe,” adds Hawkins. “We can only do this with the help of our customers.”