An audit of The Michigan Department of Civil Rights suggests they are slow to investigate discrimination complaints.

The department takes an average of 19 months to resolve complaints of alleged discrimination, according to a report from the Office of the Auditor General. Bridge Michigan reports that the department agrees with the findings of the audit, and blames the delays on staffing shortages.

The turnaround goal on these cases is six months, more than a year less than the average actual completion rate. Nearly half of the cases reviewed by the Auditor General’s Office went an average of four months without evidence of the department actively investigating the complaint.

The Department of Civil Rights says they are enacting changes in policy to try and fight back against the delays.