A scam targeting Indiana Michigan Power customers is being reported.
Wednesday the utility announced that scammers impersonating I&M representatives are making calls and fooling customers into believing they have to make immediate payments. Some of the calls are using phone numbers that appear to be authentic.
I&M says they NEVER make phone calls demanding immediate payment. Nor does I&M disconnect service without prior written warning.
Anyone receiving such calls should hang up and call I&M’s Customer Operations Center at 800-311-4634 to report the scam. Customers can learn the status of their bill by calling the Customer Operations Center or by using I&M’s mobile application.
The Better Business Bureau has recommended in the past that when you have a question about any bill that demands an immediate payment over the phone, you should hang up and place a call to a trusted number for that service to be sure.
Similar scams are common nationwide.