IndianaLocalMichiganNews

Several banks, credit unions reporting ATM problems

Many banks and credit unions face ATM disruptions, making it difficult for customers to withdraw cash without visiting a branch.

Several financial institutions, including Centra Credit Union, Everwise Credit Union, First Farmers Bank & Trust, FORUM Credit Union, Indiana Members Credit Union, Lake City Bank, Security Federal Savings Bank, and STAR Financial, have been impacted.

These financial institutions have stated that unexpected complications with an external vendor caused the issue.

First Farmers Bank & Trust informed its clients that the ATM outage was regional and required updates before the complete restoration of services. Indiana Members Credit Union also stated that the issue affected financial institutions in Indiana and neighboring states.

Lake City Bank is advising its customers to use different ATMs as an alternative and has guaranteed that any fees incurred will be reimbursed. Most financial institutions also recommend visiting their physical branches personally, and some provide lists of operational ATMs.

Most financial entities have posted updates regarding the ATM issue on their official websites.

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3 comments

Slacker06 September 27, 2023 at 4:05 pm

I withdrew money at Everwise a couple of hours ago and it all went OK.

Reply
DriftRacer24 September 29, 2023 at 8:08 pm

I’ve been unable to pay my Metro by T Mobile bill online or even in person with my debit card for the past three months. I have to keep driving to the Edison Road location (a while 6.5 miles away from my house one way) and pay in cash, which then invokes a $5 “convenience fee” on top of the already ridiculously high (as with any provider) phone bill. I wonder if the two are connected? Maybe a bad batch of cards went out?
Not the first time I’ve had an issue with my debit card. A few years ago (well before TCU rebranded) I had to go to a physical location to have my card replaced. I would have to run my card dozens of times at Meijer, WalMart, etc. Before it went through. Unfortunately the new card then had the freaky tap to pay feature… Which made me wonder if the issues were Intentional to phase in that technology (I’ve never used it). The “new new” card also came with it.
What’s Really going on?

Reply
Charles U Farley September 29, 2023 at 10:04 pm

“These financial institutions have stated that unexpected complications with an external vendor caused the issue.”

They probably all contract the same company to handle their ATMs and that company is having an issue.

Reply

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