Michigan auto insurers ordered to issue refunds, waivers following pandemic


Michigan auto insurers are being required to issue refunds, or premium waivers, in the wake of the coronavirus pandemic.

Michigan Governor Gretchen Whitmer and the Michigan Department of Insurance and Financial Services (DIFS) made the announcement Monday, stating the refunds are a result of insurance companies’ reduced risk due to extreme reductions in driving during the pandemic.

Insurers must submit filings that include the refund or premium waiver amount, information on how that amount was determined, and how consumers will receive payments, no later than June 10.

Insurers are also required to inform customers about the refund and the options available to those with long-term changes in driving habits, including those who have been laid off or are working from home.

Those with questions can contact DIFS Monday through Friday from 8 a.m. to 5 p.m. by calling 833-ASK-DIFS (275-3437) or by emailing autoinsurance@michigan.gov.

You can also click here to read the full order.


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