IndianaLocalNews

Todd Rokita finalizing settlement with TurboTax

(Photo supplied/State Of Indiana)
Indiana Attorney General Todd Rokita has finalized a $2.9 million settlement with TurboTax owner Intuit over alleged deceptive advertising practices.
Attorneys general accused Intuit and TurboTax of misleading customers by advertising “free” tax filing services, only to then get them to use paid services. The $2.9 million is Indiana’s piece of a larger $141 million settlement.
With TurboTax’s “free” services, only about a third of U.S. taxpayers were eligible for the “free” service. IRS Free File Products, on the other hand, were free for 70% of taxpayers.
Customers who were eligible for the free service but ended up paying will receive a direct payment of about $30 for each year they were affected from 2016 through 2018, according to the settlement. About 94,000 of the eligible transactions involved Indiana customers, according to the Indiana Attorney General’s Office.
A settlement administrator will contact customers to help them retrieve their money. Hoosiers don’t need to take action until the settlement administrator contacts them, according to Rokita’s office.
Intuit mandated several reforms as part of the settlement, including better disclosures in its advertising.

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